Email us
The fastest route for anything account-, billing-, or campaign-specific. We read every message.
support@example.comStuck on something?
Talk to a person.
nteni is a small team. There is no ticket maze — you email us and one of us answers.
Read how it works
Most questions are about what a stage actually does and where you can intervene. That is all written down.
The six stagesReport something urgent
A campaign behaving unexpectedly, a recipient who should not have been contacted, or a security concern.
Mark it urgentWhat to include so we can fix it quickly
Every stage writes an artifact, so pointing at the one that looks wrong is usually enough for us to reproduce it.
- The project or campaign name, so we can find the run you mean
- Which of the six stages the problem appeared in
- What you expected to happen, and what happened instead
- A screenshot of the artifact if the research or a draft looks wrong
What happens to your data
Plainly, and without claiming certifications nteni does not hold. If something here is not specific enough for your review process, ask us and we will answer directly.
Your website
Read to build the company and offer profile. The profile stays in your workspace and is editable by you.
Prospect records
Sourced from public company and professional records for business campaigns. Consumer campaigns run only from contacts you supply with a recorded consent source.
Suppression
An organisation-wide suppression list applies across every project, campaign, and queued message.
Sending
Nothing is sent until a person approves the drafts. There is no setting that removes that step.
Still deciding?
Ask before you start.
Questions about fit, data handling, or whether nteni suits how your team works are welcome before you run anything.